Hughes Earns Top Rating from Better Business Bureau

Hughes Network Systems, provider of broadband satellite networks and services, announced an A+ rating from the Better Business Bureau for its HughesNet high-speed satellite Internet service. The HughesNet high-speed satellite Internet service is available to customers in the contiguous U.S. with a clear view of the southern sky.
 
The BBB research states that all its accreditation standards and the addressing of all customer issues have been met by Hughes.
 
The BBB research takes into account a company's business practices and responsiveness to customer concerns, factoring in elements such as company longevity, size, and commitment to BBB standards. The ranking is reflective of the effectiveness of the company in resolving customer issues.
 

 

Using satellite technology instead of landlines, HughesNet gives its customers, regardless of how remote their locations might be, a super-fast, always-on Internet connection.
 
The BBB A+ rating takes into account the major investments Hughes has made in bolstering its customer care capabilities. These efforts include new customer welcome support calls, new user tutorial videos, auto-repair troubleshooting services, and establishing customer-driven advocacy and advisory support services, among many other initiatives for resolving customer issues quickly and thoroughly.